Can not validate listener config for storage account device. Error: account field not valid

Community Support
1

Hi there,

I have been trying out virtualmetric datastream and got stuck with the following error message.

{
“Date”: “2025-12-14T21:35:01Z”,
“Summary”: “[Information] [vmetric-director] [azblob-1999986741217333248] Collector for afd-sa-device is not running. Service will start a new collector.”,
“Message”: “Collector for afd-sa-device is not running. Service will start a new collector.”,
“ObjectType”: “azblob”,
“EntryType”: “Information”,
“Source”: “vmetric-director”,
“Section”: “PrepareCollectorProcess”,
“Request”: “”,
“Keyword”: “”,
“Identifier”: “”,
“ObjectID”: 1999986741217333248
}
{
“Date”: “2025-12-14T21:35:11Z”,
“Summary”: “[Error] [vmetric-director] [azblob-1999986741217333248] [AZBlob] Can not validate listener config for afd-sa-device. Error: account field not valid”,
“Message”: “Can not validate listener config for afd-sa-device. Error: account field not valid”,
“ObjectType”: “azblob”,
“EntryType”: “Error”,
“Source”: “vmetric-director”,
“Section”: “StartCollector”,
“Request”: “”,
“Keyword”: “”,
“Identifier”: “AZBlob”,
“ObjectID”: 1999986741217333248
}

Could you please help me debug it further.

Thanks & Regards,

Jibi

2

Hi Jibi,

Thank you for sharing the error message. Our product team has confirmed that this is a bug, and a fix has already been applied. Once our testing is complete, I will share the solution with you.

Thanks!

1 Like
3

Hi @Jibi

We’ve just released v1.6.2, which fixes this issue. Could you go to Director Settings in the UI and select “Re-install Director” from the Connection Details tab? This will update the Director to the latest version.

Thanks.